Tact and Diplomacy: This is another inportant quality of housekeeping staff.
Especially Room Attendants should have quality.
In our hotels some guests ask. Service and comfrotable more then provided by the management and according staff can not give more service and confortable.
In such a situation direct refuce may hurt the guests. In Nepal' hotels not many facilities . so the housekeeping staff must be very tactful.
Housekeeping staff try to solve the problem tactfully and diplomatic way. If housekeeping staff is not tactful, all guest know hotels police.
housekeeping Dapartant in depands on the tactfullyness, how to running a housekeeping department.
Google Ragerank Explaination
8 years ago